REVIEWS

Here are some of our reviews

5 ELECTRICAL STARS ALL THE WAY! ?????

11th October 2020

We were married 50 yrs ago 10/10/70 & in all our time of needing electrical work for properties have never come across such great workmanship from start to finish!

May I add from the time of my 1st enquiry right through to getting a large amount of work done 4 rooms needing attention, 3 new storage heaters & a repair on our old kitchen one, job done in 1 day, Tony, his Son & another team member, & we waited less than 2 weeks to enable ordering of new equipment & completion of the whole job! You will never get better service anywhere! Plus the bonus is! they are really nice people and they are out to save you money! Many thanks to Tony, Jed & Jamie.

Linda & Terry Allen

Response from TWK Electrical Ltd

Thank you for the great review and for all the snacks! If everyone treated us like you did we would be a lot bigger! You were a pleasure to deal with and it was lovely to meet you.

Boxing Day 2015

4th February 2020

Today is Boxing Day 2015 – This morning the electrics in my house tripped, and nothing I tried would get them back on. My heart sank. I started calling round to see who would help me – many said no – its Boxing Day. But Tony didn’t. Not only was he prepared to come out, but prompt in arrival, solved the issue – checked all was well, and his charges were incredibly reasonable in the circumstances. Thank you Tony, you prevented me having a minor breakdown. I would recommend you to anyone, and will be calling you for all future electrical requirements. Thank you again – from a very grateful customer.

Jackie

Punctuality, Quality, Responsiveness, Value

28th June 2019

they came and completed job within a day. Replacement of ceiling light fittings. Very polite. Excellent work. Will definitely call again when electrical work needs doing. So refreshing to find a local tradesperson who takes a pride in his work!

Elizabeth May

Response from TWK Electrical Ltd

Many Thanks

Unexpected job well done

9th January 2025

Having seen the advertisement in a local magazine we contacted TWK to fix a ceiling light we then needed to replace our fuse box.

So pleased with prompt service we received polite punctual friendly guys. Will certainly use them again if we need an Electrician .

GillDavid Humphrey

Excellent work in church

4th December 2024

Our church has needed lots of electrical work in the last year or two, and Tony and Jed have been brilliant every time. They always come quickly and with a smile, and we feel very confident with their work. Wiring for a new electrical heating system was just the latest in a long list of jobs they have done for us, and they went over and above what we asked to get the job finished neatly and safely.

We are lucky to have this friendly and professional company on hand. Five stars, TWK, and thanks for your great service.

Patricia

5 ELECTRICAL STARS ALL THE WAY! ?????

11th October 2020

We were married 50 yrs ago 10/10/70 & in all our time of needing electrical work for properties have never come across such great workmanship from start to finish!

May I add from the time of my 1st enquiry right through to getting a large amount of work done 4 rooms needing attention, 3 new storage heaters & a repair on our old kitchen one, job done in 1 day, Tony, his Son & another team member, & we waited less than 2 weeks to enable ordering of new equipment & completion of the whole job! You will never get better service anywhere! Plus the bonus is! they are really nice people and they are out to save you money! Many thanks to Tony, Jed & Jamie.

Linda & Terry Allen

Response from TWK Electrical Ltd

Thank you for the great review and for all the snacks! If everyone treated us like you did we would be a lot bigger! You were a pleasure to deal with and it was lovely to meet you.

Boxing Day 2015

4th February 2020

Today is Boxing Day 2015 – This morning the electrics in my house tripped, and nothing I tried would get them back on. My heart sank. I started calling round to see who would help me – many said no – its Boxing Day. But Tony didn’t. Not only was he prepared to come out, but prompt in arrival, solved the issue – checked all was well, and his charges were incredibly reasonable in the circumstances. Thank you Tony, you prevented me having a minor breakdown. I would recommend you to anyone, and will be calling you for all future electrical requirements. Thank you again – from a very grateful customer.

Jackie

Punctuality, Quality, Responsiveness, Value

28th June 2019

they came and completed job within a day. Replacement of ceiling light fittings. Very polite. Excellent work. Will definitely call again when electrical work needs doing. So refreshing to find a local tradesperson who takes a pride in his work!

Elizabeth May

Response from TWK Electrical Ltd

Many Thanks

Unexpected job well done

9th January 2025

Having seen the advertisement in a local magazine we contacted TWK to fix a ceiling light we then needed to replace our fuse box.

So pleased with prompt service we received polite punctual friendly guys. Will certainly use them again if we need an Electrician .

GillDavid Humphrey

Excellent work in church

4th December 2024

Our church has needed lots of electrical work in the last year or two, and Tony and Jed have been brilliant every time. They always come quickly and with a smile, and we feel very confident with their work. Wiring for a new electrical heating system was just the latest in a long list of jobs they have done for us, and they went over and above what we asked to get the job finished neatly and safely.

We are lucky to have this friendly and professional company on hand. Five stars, TWK, and thanks for your great service.

Patricia

Ceiling Lights

22nd November 2024

Many thanks to Jed and his team who went above and beyond this week fixing ceiling lights Few unexpected problems with old wiring and dealt with professionally and a great deal of patience

Christine Barrow

Replacement of strip lights with LED units

4th July 2024

I had an issue with some strip llights in my kitchen, I phoned TWK Electrical at about 8:30 the person I spoke to (Tony) was travelling and would phone me back once he arrived at his destination which he did a short time later, I explained my problem and was told that this type of light fittings were no longer available so I would need to replace them with new LED fittings, I agreed that this needed to be done and a short time later Jed arrived and replaced the old fittings with new LED units. All this was completed before lunch on the same day and at a very reasonable price. The new units provide much better lighting and I am vey pleased with the results. It is very unusual to find this level of service these days so I am very glad that I contacted TWK and have no hesitation in highly recommending them to anyone who requires any electrical works.

Many Thanks Guys

Neal Wibden

LIGHT IN THE DARK

21st May 2024

We have used TWK several times in the past and have been very pleased with their work. This time was no exception. The lads came when they said they would and were very thorough in carrying out the job. They explained what was going on so that we were fully informed – and everything was very good as far as we were concerned.

They swept up after completion.

We are very happy now that we can see outside with the security light, plus the internal illuminations.

We shall certainly use TWK again when the need arises. They are in our file as the only electricians we shall be using in the future.

Andy Trish Parsons

Excellent customer service, expert knowledge – would highly recommend

12th March 2024

Electrics tripped out and our freezer was going to defrost – Not only were TWK with me within 30 minutes there was no call out fee. We were so impressed that knowing we needed further work done (Fuseboard replaced) we booked them again. They were professional, knowledgeable and kept us informed during the whole process. I would definitely recommend and will be using again to do some lighting work.

Lee F.

Highly Recommended

26th February 2024

I can highly recommend this company to those requiring electrical work. Tony and his team are really helpful, very pleasant and very tidy. The jobs were completed efficiently and promptly.

They are on my list of valued contractors, should I need them again.

Julie Noakes

Sparkling Service!

15th February 2024

Tony’s team are excellent. Polite, tidy and so reasonably priced. It was only a small job but the care and pride taken went above and beyond. I’ll definitely be using them in the future. Five stars from me!

Simon T

Electrical work

13th February 2024

Straight forward and professional

Bridget Slattery-Kavanagh

Brilliant Service

6th December 2023

Had multiple lights changed through the house, and I can fault the service. Polite and tidy and also really helpful with question that I asked and advised what I could do and they make it cost effective!! Would rate this service and use again.

Sarah Knight

Five Star Review !!!

27th July 2023

I had the great pleasure of welcoming to my home Jed the extremely personable son of the proprietor Tony. Jed arrived at the appointed time and completed the job in short order. An impressive display of his competence and expertise. I have no hesitation in recommending him and his firm TWK to anyone contemplating electrical work in their home.

John Dickins

John Dickins

Disconnection of outside supply

14th June 2023

Tony and his son were quick to respond and did a great job at short notice. The job turned out to be more complicated than I realized, but they completed everything and made it safe without any fuss, despite it being a scorching hot day, and at a good price. I will definitely use them again.

Janet Hancock

Cannot find fault

10th May 2023

This is second time that we have used TWK and wouldn’t hesitate to recommend them.

Everything was done quickly and efficiently, clean and tidy.

Sandra

Highly recommended

17th March 2023

Prompt & efficient service. Would definitely use again & pass on their name to colleagues.

Roger Heath

TWK Electrical Ltd – New Fusebox Installation

8th March 2023

I called TWK Electrical on 7th March to get a quote for installing a new fuse box, we arranged they would come following afternoon. When I got up on the 8th March all my electric had gone off.

I called TWK they were working in Newbury but would come to me next. I found their commitment/quality to the job was tremendous, and I don’t really know how to thank them enough for completing the job so quickly. Will definitely use them again and pass details on to other members of my family.

Margaret Barrett

Excellent Workmanship – 2nd March 2023

3rd March 2023

Prompt and efficient and following a problem with the installation of the Cooker Hood it was sorted out in a very professional way. We also had replacement outside lights which we are very pleased with.

David Weller

Speedy, knowledgeable electricians

2nd December 2022

We had never used TWK Electrical before but they came out the same day as the electrical issue meant our boiler was not working. Team that came were lovely and very knowledgeable. Will definitely use again and will recommend to others

Ruth

Great tradesmen excellent job.

5th October 2022

Tony Jed and the team came in for 4 days whilst my wife and I were away to do a rewire of our bungalow which was completed on time and to a very good standard.

Tony and the team will be returning to complete further work in the near future once our new building works have been completed.

Have no hesitation in recommending great job.

Dave & Ros

David Barnes

Excellent job, very pleased

17th August 2022

TWK electrical replaced old fuse boards and associated work for my mother, they did a fantastic neat job, turned up on time and left the place very tidy, very professional, would highly recommend them.

Rachel

Great service

1st July 2022

Very fast response to my request for 5 extra sockets, came within a couple of days and installed them quickly and professionally at a very competitive price – Highly recommended

Lee McDougall

Rewiring of Kitchen

13th May 2022

If i could give this company a 10 star rating i would Tony and his Coleagues are polite Friendly and know exacrly what they are doing and i can’t praise and thank them enough for the work that they carried out on our kitchen May 12th 2022 Very Professional Team Thankyou Very Much

Ken Broughton

Incredible service, extremely reliable

8th February 2022

I am extremely happy with the service that TWK Electrical provided and I highly recommend them! They are very reasonably priced, the quality of their work is excellent and they were very helpful throughout (from the initial visit to the end).

At first, they installed a new power socket in the room under our stairs and they did it very quickly and just as expected.

A few weeks later, they then also installed a Ring Floodlight Camera in our back garden also to a great standard!

Joshua De Leeuw Van Weenen

A great team!

8th February 2022

Very pleased with how promptly Tony replied to my enquiry and was able to fit the work in. New fuse box, extra sockets and new light fittings were carried out with the minimum of fuss so I would be very happy to use them again. Reliable, punctual and cheerful – a winning combination!

Sara Beckford

First Class Electrical Service

1st February 2022

Tony, Jed and Kieran – totally professional, prompt and punctual to fix a range of issues that have causing us tripping headaches over the years….just wish I had called upon their help and guidance much earlier. Excellent team and a pleasure to be with…Highly highly recommend.

David Brittan

replacing faulty light switch

5th November 2021

I was very pleased at the treatment Tony & Jed gave to my very small problem of a bathroom light that switched itself off at odd (and sometimes very inconvenient !) times, they arrived on time, were very friendly, decided quickly what needed doing to solve the problem, and carried it out efficiently, I would always use them in future and recommend them.

Patricia Dixon

No problem too big to solve

12th July 2021

Tony and Jed have always done a great job, they fitted spotlights in our hallway, landing and kitchen and even advised better energy rated lighting for our bathroom. But they have gone above and beyond helping us with fitting our new Nest doorbell, and troubleshooting why the bell wouldn’t ring. They researched and paid two further visits until it was sorted. Great service, excellent work and very friendly which puts you at ease from the get go.

Thank you!

Mia and Mark

Unit lighting

3rd June 2021

Don’t hesitate to call Tony and Jed. Reliable, friendly, and trustworthy. They will always tell you if a job needs doing or not.

Christine Barrow

Great efficient & reliable service

10th April 2021

We needed work doing on a rental and personal property – the work was carried out very professionally and with smilies all the way. It was very reassuring to have knowledgeable engineers who made us feel comfortable while they just got on with the updating of the electrical boards. No problem was too small and while they were here they ensured everything was safe and compliant. We are very happy.

CMS

Excellent Service

31st March 2021

A very professional, friendly and reliable service. Many thanks to Tony and Jed.

John & Kaye House

Speedy service and delivered as promised – 5 stars and would recommend

30th March 2021

Very much enjoyed my experience. Very friendly service and did what was promised which is something that can’t be taken for granted. Installation was seamless and Tony was very willing to add on an extra bit of work that I informed him on just in the morning of the installation. Most important element is that you know you are in safe hands. Would definitely recommend and will definitely work with again for my next project.

Leo

REPLACING FUSE BOX

6th March 2021

I wanted to replace a fuse box but it was in a small cupboard. Tony spent time to accommodate the new equipment which was much larger than the fuse box. Instead of requiring a carpenter to enlarge the cupboard it was installed to my immense satisfaction.

Roger Bishop

Excellent Service

24th February 2021

We have been using TWK Electrical for many years and had only very positive experiences. Tony and his son have updated and are looking after the electrics in our house and also in our rental properties. On time, swift and professional from start to finish. Many thanks, and highly recommended!

Krista

Rental flat brought up to date

2nd February 2021

Tony was friendly and swiftly fitted a new consumer unit, made several improvements to the circuits and issued a final certificate, as required prior to every new rental.

Lucy SW

Great professional service.

7th January 2021

I contacted TWK because they were local and family run. We needed some bathroom lights fixed which unfortunately were too old to repair. But Tony came up with a great solution by fitting a brilliant light which replaced the spots entirely. Was so good, we had one fitted in our bedroom also. Was very helpful and professional. Thank you. Will certainly be using you again for any electrical work.

Lynn and Phil Hughes

First Class Electricians

2nd January 2021

I would highly recommend Tony and Jed for their professional exceptional work they did for me at my home. They went above and beyond to sort out my electrical needs when I needed then.

Thanks guys 👍

Andy Fry

Very efficient

12th December 2020

Friendly and efficient service from a very experienced electrician.

Hilary Martin

Underfloor heating problems solved

11th December 2020

Underfloor heating not working in two rooms from when we moved to this property.

On first visit diagnosed problems quickly and proposed solutions. On second visit problems were solved.

Punctual, excellent work and good value.

Wouldn’t hesitate to call TWK for any future electrical requirements.

Richard Portanier

Friendly & Efficient

26th November 2020

Needed a electrician, called TWK on Monday booked in for Friday, job was done quickly and efficiently, will definitely be using Tony again.

Alicia Holmes

Happy customer

29th October 2020

I had a new consumer unit and a couple of outside lights installed. TWK were clean and tidy in their work, arrived when they said they would and did everything effectively. They even came back to reposition one of the outside lights when I decided I wanted it in a different place.

Mrs T

Great service

28th October 2020

Great service from the guys. Couple of jobs in the bathroom that turned out to be more complicated, this was no issue at all and they were glad to help.

Easy invoice process and payment option too.

I’ll definitely be using again for any project, big or small.

Steven Duncan

Brilliant! 7th October 2020

18th October 2020

Tony and Jed were very professional, friendly and polite. They did an excellent job – fitting 2 new bathroom fans and 5 new under cabinet lights in the kitchen as well as fixing the problem with the electrical supply to the plug sockets in the conservatory. This was all done within half a day and Tony was very helpful when answering any questions we had. All in all we are really impressed and will definitely use TWK again. Julia & Will

Julia Poole

? They are Electrical! ?

13th October 2020

I don’t know how long a ‘review’ normally takes to be published? but as my immediate ‘review’ after the work completed @ the end of the day on Friday 9/10/20 has not appeared yet? I will try again, all the better if the 2 of mine pop up! Tony, his son Jed & another colleague Jamie deserve all the ‘praise’ they can get! it is well deserved!

We just celebrated our Golden Wedding on Sat 10/10/20 so have dealt with our own properties all of this time! We have never had such excellent workmanship as we have just experienced from TWK Electrical Ltd. Tony is a man of his word & tries to save you money! Our job from the 1st mtg about it & work complete was done within 2 weeks!

Tony chose the best modern storage heaters for us for 3 rooms & repaired a heater that was hanging off the wall in the kitchen! We are more than pleased with their wonderful business. Thank you so very much!

Linda & Terry Allen

Well done Tony King

29th September 2020

Very professional Tony King,definitely I will recommend!!just done the electric radiator and few sockets

Ichim Viorel

First time user.

25th September 2020

A quick response to my enquiry, came the next day, problem was solved straight away and dealt with at a good price. Would definitely use again.

Tricia

Response from TWK Electrical Ltd

Thank you very much, we hope to hear from you again

Upgraded distribution board along with new heater for a small loo

21st September 2020

I’ve used Tony before for a few small jobs. This time Tony was exceptional in previously explaining work and costs. The works were carried out in a very professional and very tidy manner and on time and cost wise.

Andie Green

Response from TWK Electrical Ltd

Thank you for your feedback, we hope to do work for you again soon

Spotlights

10th September 2020

Very quick and efficient work with no problems and useful advice. I would happily use them again.

Dr. Derek Brown

Real professional

10th September 2020

We have used Tony on several occasions for a variety of jobs. Very reliable, punctual and courteous

Claire Price

Response from TWK Electrical Ltd

Thank you for your feedback, we hope to work for you in the future!

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